Factory Advisor (Deployed Factory Engineer) - USA & UK

Keywords: Deployed Factory Engineer, Customer Success Manager (Manufacturing), Implementation Engineer, Operations Consultant, Field Operations Engineer

Send your CV to talent@isembard.com with the job title of the role you are applying for in the subject line.

Job Title: Deployed Factory Engineer

Location:
USA: DFW Area, with frequent travel across the U.S.
UK: London, England, with frequent travel across the UK and Europe

Job Type: Full-time
Salary:
USA: $90,000-$120,000+ p/a, with bonus opportunity available
UK: Competitive
Equity: Benchmarked
Travel: Frequent travel required, including factory deployments and periodic post-launch audits

About Isembard

Isembard is building a distributed network of high-performance factories for critical industries. We combine advanced machine tools, robotics, and proprietary software, MasonOS, to manufacture precision components for aerospace, defence, energy, and frontier technology companies.

Our ambition is to scale a global owner-operator franchise network that delivers speed, resilience, and industrial capacity where it matters most.

Our values:

• If not now, when
• Follow the five maxims
• Humour and humility

Role Overview

We are looking for highly communicative, technically minded operators to join Isembard as Deployed Factory Engineers across the U.S. and UK.

This is a hands-on, field-based factory operations role focused on factory setup, franchisee onboarding, operating standard implementation, site auditing, and ongoing factory support. You will deploy into factory environments, work directly with factory operators, franchisees, and site teams, and help each site operate to the Isembard standard.

Technical competence matters, but communication is the differentiator. You must learn the Isembard operating playbook in depth, apply it practically, teach it clearly, audit against it, and improve it over time. You do not need to be the deepest expert in every area, but you must be curious, quick to learn, and able to teach, audit, and escalate intelligently.

This is for someone who can deploy into a factory, learn the standard, teach the standard, audit the standard, and protect the standard.

Key Responsibilities

Deploy into factories and implement the Isembard operating playbook

• Support factory setup, onboarding, and operating model implementation at new and existing sites
• Translate the Isembard operating playbook into practical shop-floor execution for operators, franchisees, and site teams
• Drive site readiness across production flow, documentation, communication cadence, MasonOS adoption, and operational discipline
• Coordinate deployment activity across operators, franchisees, and internal teams while identifying blockers and keeping implementation aligned to standard

Train, coach, and communicate clearly

• Train site teams on Isembard systems, processes, standards, and expectations
• Explain technical and operational concepts in simple, usable language
• Help franchisees and factory teams understand what to do, why it matters, and how to sustain it
• Keep operators, machinists, QC, engineers, software, leadership, and franchisees aligned on priorities, risks, and next steps
• Document lessons learned, training gaps, process issues, and improvement opportunities

Support MasonOS adoption and operating system discipline

• Support MasonOS rollout, training, and adoption at factory sites
• Help teams use MasonOS for order flow, production visibility, quality, documentation, and communication
• Ensure MasonOS usage matches the physical reality of the factory
• Identify gaps between system status and shop-floor execution
• Escalate adoption issues, unclear workflows, and system improvement opportunities

Audit factory performance and reinforce standards

• Conduct factory audits against the Isembard operating playbook
• Review operations, quality, documentation, communication, MasonOS adoption, and process discipline
• Identify readiness gaps, recommend go/no-go decisions, and escalate issues when sites are not ready to operate to standard
• Produce clear audit findings, readiness reports, corrective action plans, and follow-up notes
• Reinforce Isembard standards while maintaining trust with franchisees and site teams

Support quality, compliance, and traceability readiness

• Help implement quality workflows, inspection processes, and documentation expectations
• Support AS9100-ready quality practices, ITAR, export control, security, or local compliance processes as trained
• Reinforce proper handling of travelers, material certs, lot numbers, labels, and documentation
• Help teams understand non-conformance, quarantine, escalation, and corrective action processes
• Identify gaps in process discipline, communication, traceability, or shop-floor execution

Improve factory operations and maintain site relationships

• Support factory layout, production flow, shop-floor organization, and operating cadence
• Improve handoffs across receiving, programming, machining, QC, cleaning, packaging, shipping, and order management
• Capture lessons from deployments and build them back into SOPs, checklists, training materials, and the operating playbook
• Support process improvement work at Isembard’s U.S. and UK HQ sites when not deployed
• Conduct post-launch audits, remote check-ins, and follow-up support to help sites mature operationally

Required Experience

• Strong operating experience in a demanding, practical, or high-pressure environment
• Outstanding written and verbal communication skills
• Ability to explain technical and operational concepts clearly to varied audiences
• Strong technical curiosity and ability to learn new systems quickly
• Ability to understand, apply, teach, audit, and improve operating standards
• Comfort working directly with factory operators, franchisees, and site teams
• Ability to travel frequently, including extended site deployment periods
• Strong ownership, urgency, judgment, and follow-through
• Comfort operating in ambiguity without waiting for perfect instructions
• Ability to produce clear reports, audit findings, corrective action plans, and notes
• Willingness to work hands-on in factory environments
• Ability to build trust while still holding a high operating standard

Preferred Experience

• Experience implementing SOPs, operating playbooks, quality systems, training programs, or site audits
• Process engineering, operations management, or factory operations experience
• Military operations, logistics, maintenance, field leadership, or equivalent high-pressure operating experience
• Manufacturing, CNC, precision machining, aerospace, defence, energy, or industrial experience
• Exposure to QC, inspection, AS9100, QMS, ITAR, export control, or regulated manufacturing environments
• Experience with production flow, factory layout, material movement, order tracking, ERP, MRP, MES, MasonOS, or similar systems
• Experience across multiple sites, regions, startups, field deployments, or high-ambiguity environments

Technical Areas You Will Learn and Apply

You will be expected to learn quickly across MasonOS, the Isembard operating playbook, shop-floor SOPs, production flow, CNC/CAM basics, machine setup, QC, inspection, GD&T basics, AS9100-ready QMS practices, material certs, traceability, ITAR/export control, receiving, cleaning, packaging, shipping, non-conformance, quarantine, escalation, and corrective actions.

Personal Attributes

• You communicate exceptionally well: You explain complicated things simply, write clearly, teach patiently, and keep people aligned.
• You are technically curious: You learn quickly and ask good questions.
• You are operationally practical: You care about what works in the factory, not theory detached from execution.
• You build trust and hold the standard: You can be supportive, direct, and consistent without lowering expectations.
• You take ownership: You do not walk past problems or wait for someone else to fix them.
• You are adaptable: You can move between setup, auditing, training, troubleshooting, and process improvement as demand changes.
• You have urgency and humility: You move quickly, communicate early, follow through, and learn from operators, franchisees, engineers, and leadership.

This Is Probably Not For You If

• You want a remote strategy role, desk-only engineering role, or pure project management role
• You want to point out problems and leave
• You are technical but cannot teach
• You avoid difficult conversations
• You struggle to build trust while holding a high bar
• You need perfect documentation before acting
• You dislike travel-heavy work or factory environments
• You prefer advisory work over ownership and execution

What We Offer

• Ownership: Help implement and protect the Isembard operating standard across the factory network.
• Mission: Support manufacturing capacity for aerospace, defence, energy, and other strategically important sectors.
• Technical Exposure: Work across advanced machine tools, MasonOS, QC systems, factory operations, SOPs, and live production environments.
• Field Impact: Directly affect how well factories launch, operate, improve, and represent Isembard.
• Global Scope: Support deployment, auditing, and improvement across the U.S., UK, and Europe.
• Startup Environment: Work in a fast-moving company where strong operators can earn more scope quickly.

The Mission

You will help make the Isembard factory model repeatable, teachable, auditable, and scalable.

A great Deployed Factory Engineer helps sites adopt the Isembard operating playbook, use MasonOS properly, communicate clearly, maintain quality discipline, and operate to standard after launch.

If not now, when.